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  • Can I return an item?

    Please only return items that are in the same condition as when you received them- undamaged and unwashed, with tags and packaging still attached. Returns and exchanges are only accepted within 3 days of receipt of the goods.

  • Refund / cancellations

    We will process your refund within 7 business days of confirming it with you.

    Cancellations are accepted before shipment. Orders that have been shipped cannot be cancelled.

  • refund/return/defect

    If you initiate a return or exchange for a reason other than a quality defect, you will be responsible for the return shipping costs and the redelivery shipping costs.

    Provide photos or videos that clearly show the quality defects of the product.
    3. Once it is confirmed that the product is defective (this confirmation process usually takes one day), a refund will be arranged with wavy beauty.
    If you are unable to provide photos or video, or if the photos or video provided do not establish a quality defect in the item, all items must be returned in their original condition to be eligible for a refund or exchange. Shipping charges for returns shall be borne by you.